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Returns & Exchanges
We want you to be completely satisfied with your purchase. If your MCHOSE product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
1
Initiate Request
Contact our support team at [email protected] with your order number and reason for return.
2
Package Your Item
Place the product in its original packaging with all included accessories and manuals.
3
Ship the Product
Affix the provided return label and drop the package off at any authorized carrier location.
4
Receive Refund
Once inspected, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing